Our Returns Policy

Q) WHAT can be returned?

A) Any Item delivered incorrectly, or damaged.  Providing the items containers remain unopened and intact.

Q) Are all our products returnable or do some restrictions apply?

A) Providing the above conditions are met

Q) WHEN do items need to be returned by?

A) We accept any returns within a 14 day period, from date of postage

Q) WHERE do items need to be returned to?

A) All items are to be returned to our company address provided on the contact us page

Q) HOW do customers return items?

A) first of all contact us to make sure you meet our returns policy requirements, re-package in the original packaging, and return to us via 1st class recorded delivery to ensure reciept. 

Q) CREDIT for returns?

A) Once we have recieved the return and checked the complaint is justified, we will refund the payment via the original payment method within 3 working days